Alarm issues¶

Summary ✅¶

Your alarm works when it's connected to Spotify. If your alarm failed and the back up alarm played, it's because that connection broke.

👇Check the possible reasons below👇

Incoming calls Spotify usually auto-resumes after calls, but sometimes can fail to do so. If you need, set a Focus mode to allow only important calls at night.
Internet issues Without internet, Silence cannot play and the connection cannot be kept. We do offer an offline mode, but it only plays short versions, not full songs.
Focus modes (Do Not Disturb, Sleep) If not configured to allow Alarmify, Focus can block your alarm.
Other alarms Other alarms that play before ours will break the connection, so make sure to set them to play AFTER ours.

Using certain apps Using other audio apps (IG, YT, TikTok, sleep/meditation apps, etc) can break the connection. Learn how to use other apps with Alarmify.
Apps that play audio in the background Think of anything that might auto-start: scheduled Focus/Sleep, forgotten alarms, timers, or Shortcuts/automations.
External devices Alarmify doesn't support external devices yet, so we can't guarantee it works as expected when using earbuds, speaker, Alexa/HomePod, etc.
Closing Alarmify or Spotify apps Closing any of the apps will break the connection.
Automatic updates Automatic updates during the night restart your phone or the Alarmify app and will break the connection.

If you’re still stuck, or none of the above fits your case, contact us. Share as much info as you can.